If Icons becomes unresponsive while loading into a game, try these steps.
We recommend waiting up to 5 minutes to see if the game loads, it very well could sort itself out
If this doesn't work, restart Icons and lower your graphics settings accordingly in the settings tab. Go to Video, as seen here:
Your quality should start on "Good" but you can lower this step by step to see if it helps. Additionally, you can try turning off Fullscreen Mode and shrinking the window, or turning off "Camera Post-Processing"
The fastest settings are:
Fullscreen Mode: OFF
Resolution: 1176 x 664
(It's recommended you set these in the order above)
If lowering your graphics settings did not help and Icons is still unresponsive on the loading screen, we suggest trying again in the future. The development team aims to make Icons accessible to as many people as possible, and will be making performance enhancements with future patches.